SMART360- A Smart Platform
That Takes All Your
Interests Into Account
Gas Distribution
A Scalable Solution That Works As Hard As You Do
Smart growth strategies when coupled with smarter technological solutions can make your gas company several cuts above the ordinary. Are you ready to embrace smarter and scalable solutions to improve your ROI? Now is the time to take advantage of our SMART360–an integrated platform that offers a 360-degree view of your consumer's interactions such as billing, payments, usage, service requests, and much more.
Case
Studies
SOLUTIONS
Smarter Solution,
Better ROI
From consumer onboarding to asset maintenance, Our experts will be by your side at every step of the process.
Consumer Onboarding
From tracking queries and responding to them to bringing new consumers onboard, SMART360 helps you streamline every process of the water distribution network to be efficient, cost-effective and prompt.
Challenge
Getting new consumers onboard and managing the existing ones can be difficult when you rely solely on manual operations. In addition to a high risk of human error, it is time-consuming to keep track of inquiries.
Our Solution
The New Service Connection Module within the SMART360 ensures smooth interactions between your consumers and executives from the first touchpoint until the onboarding process is completed.
Consumer Care
Prompt responses to consumer queries and service requests are the foundation for building strong consumer relationships. We help you do all of this and more.
Challenge
As your consumer base increases, so will the number of phone calls, SMSes and emails for inquiries and service requests. Keeping track of the complaints received via various platforms and responding to them in a timely manner is a herculean task. Failure and delay in addressing user concerns can prove damaging to your business.
Our Solution
The multichannel consumer interface creates a single window for all queries, requests, and grievances. consumers can even make payments through this channel. The system is designed to categorize queries to make it easier for consumers to identify the consumer's needs and respond to them at a faster pace. Thus, your staff productivity improves and consumers stay happy.
Meter Data
Error-free and smart meter readings can to make your bill generation and payment collection simpler and efficient.
Challenge
Relying on manual operations for meter readings can have a high risk of error. This can lead to bill disputes that eat up your time and a chance of fraudulent consumption going unnoticed. When consumers underpay, it can harm your profit margins too.
Our Solution
We offer GPS enabled photo meter billing that gives you accurate meter readings on the spot. The spot meter app lays the foundation for smooth bill generation and distribution. It also helps ensure that you generate timely bill cycles and get the right payment for your services.
Billing
Digital bill generation and distribution that runs like clockwork to optimize revenue generation.
Challenge
Shifting the position of a single number on a bill can have drastic effects. Thus, manually generated bills have a high risk of error. Similarly, the bills may not reach the intended consumer resulting in nonpayment.
Our Solution
We offer an easy to trace, transparent system of digitally generated and distributed bills. This ensures that your consumers are always billed the right amount. With GPS in place, there is no risk of bills being misdelivered which means fewer disputes and smoother billing cycles.
Payment
Easier payment transfers with reduced risk of fraud and better insights into cash flow and money management, we help improve every step of the operation.
Challenge
Receiving payments through cash hinders traceability and processing checks takes too much time. You also need to deploy considerable resources to get this done. In many scenarios, it can lead to mounting outstanding payments and reduced cash flow.
Our Solution
We offer a secure solution to make receiving online payments easier. This creates a transparent system to keep track of payments you have received and outstanding payments. It even allows on the spot check collection and digital payments so you can enjoy a better cash flow.
Data Management
Discreet and secure data collection and management- we understand its importance and ensure that it happens seamlessly.
Challenge
Manual operations are not only time consuming, but it also limits your control over how the data is collected and used. This keeps you from getting real-time analytical information and slows down your decision making processes.
Our Solution
Our system gives you a way to collect data and store it securely, analyze it and get the information you need for future business decisions.
Asset/Network
Stay on top your game with our effective Asset Management and Tracking (AMT) solution. Now, no more unwanted surprises.
Challenge
From time to time, a number of assets may be damaged or lost due to irregular maintenance. This is a major issue that can affect your profit margins.
Our Solution
Our smart system has an Asset Management and Tracking (AMT) feature that catalogs all assets with their photographs and GPS locations. You can then get real-time alerts from the system when an asset breaks down. This can also be a tool to schedule preventive maintenance.
Expertise
Why Do Industry Leaders Stand By SMART360?
Our characterstics that makes a difference.
Blogs
Ingenious Ideas
Ideas matter; ingenious ideas matter the most. The experts at Bynry are known for creating future forward solutions that can stand the test of time. When you collaborate with us, success takes care of itself.
Reliable Services
Services and solutions that are reliable cannot just win consumers but also help you outpace competition. We serve as the most reliable IT partner for your business and drive you towards unmatched growth and success.
Measurable Results
If you can't measure it, you can't improve it. Our solutions are designed to offer measureable results and trackable progress. By partnering with us, you gain valuable insights and can take the right decisions at the tight right time.
CASE STUDIES
Stories That Unravel The Path To Success
Latest: BGL Partnered With Bynry To Digitally Transform Their PNG Operations
Do you want to know how we Digitally Transform PNG Operations for Bhagyanagar Gas Limited (BGL) in just 90 days.
Check out our case study.
Finding a solution partner who understands both technology and natural gas industry was one of the major challenges we faced. Team Bynry successfully implemented the solution and ensured smooth tranisition in just 90 days and helped us to increase by 30% overall operation efficiency.
BGL
CEO Hyderabad
SMART360's Photo meter reading has been a part of our organization for a few years now. The solution has undoubtedly transformed the way we do business. Ever since we installed Bynry's solution, it really saves me time and effort as it helped us achieve 100% accuracy in meter reading and billing. Yes, it also reduced the consumer complaint by 60%. If you are looking for a solution to ensure smooth operations, SMART360 has got you covered.
MNGL
CFO Pune
Demo
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